Your One-Stop Shop For Utility Bundling

Before you begin bundling, take a moment to ensure that you understand the features and rates associated with your pre-existing plans. This will help you better identify a suitable alternative for you to switch to.

For example, it may be worth reviewing your previous electricity bills to determine the associated rates and charges you've been paying. That way, you'll be well-placed to assess the value offered by the various options on the Econnex platform.

The most suitable plan for one person may not be the best fit for others. Some Aussie consumers may seek the most budget-friendly utility options to keep costs low. Others may place a premium on performance, seeking choices such as an NBN 100 plan to stream without a single hitch.

What's important is to understand the things that mean the most to you. Performance? Price? Sustainability? We have options to suit households nationwide. Whatever your preference, we'll give you the tools to put together a bundle that fits your requirements.

Markets change, new deals emerge, and your needs evolve. That's why making utility comparison a regular event on your calendar is a smart move.

Just as you schedule regular check-ups for your health, set a date at least once a year, perhaps at the start of a new financial year, to review your utility plans. Better yet, compare available plans once every six months to stay truly informed of your options!

Changes in the market can lead to new, more competitive offers. By making comparisons a regular habit, you're not just reacting to the market but staying one step ahead, ensuring you're always enjoying rates and services that meet your changing needs. 

Utility bundling involves combining two or more services, such as Energy, Solar, Broadband, and Mobile, into one package from either the same provider or multiple providers. This can simplify billing and potentially offer savings compared to purchasing each service separately.

Econnex offers an intuitive platform for consumers to compare their options and create their own utility bundles from our panel of providers. While we don't cover all providers in Australia, we provide a wide range of options for various consumers across the country to help you make an informed decision based on your needs.

Yes, depending on the available offers, you can explore bundling options that include services from different providers. Our platform allows you to compare the options relevant to your postcode to find a combination that suits your requirements. This flexibility helps you tailor your utility package to your specific needs, potentially enhancing your overall satisfaction with the services you receive.

Bundling can offer savings for some consumers, depending on their usage and the deals available. However, savings are not guaranteed. We recommend comparing your current costs with the bundled options on Econnex to assess potential savings. It's also important to consider the value of any added convenience or additional features that come with bundling.

It's a good idea to review your utility bundle at least once a year or whenever your personal circumstances change (such as moving house or changing your internet usage habits). This ensures your bundle continues to meet your needs. Regular reviews of your plans can help you stay aligned with the most cost-effective and suitable options as new deals become available.

To ensure a utility bundle meets all your needs, start by listing your essential services and usage patterns. Compare this list against the features and allowances of each option on Econnex. Don't forget to consider future needs or changes in your lifestyle that could affect your utility usage. Reading reviews or seeking advice from Econnex customer support can also provide insights into how well a bundle might suit your specific requirements. It's about finding a balance between cost, convenience, and coverage that aligns with your lifestyle.

Simply visit the Econnex website, select the utilities you're interested in bundling, and provide some basic information about your usage and needs as you proceed one by one. Our platform will show you a range of options to compare for each service you require. This initial step is quick and easy, designed to give you a broad overview of your options without any commitment.

The ability to transfer your bundled services to a new location depends on the availability of those services at your new address and the terms of your contract. Before moving, check with your service providers to see if your bundle can be relocated and if any fees apply. Econnex can assist by showing you which services are available in your new area, helping you to make a smooth transition or choose new options if necessary. Always inform your providers about your move well in advance to ensure a seamless service transition.

If you encounter any issues with a service included in your utility bundle, the first step is to identify the nature of the problem. For specific service-related issues, such as outages, quality concerns, or billing discrepancies, it's most effective to contact the provider directly responsible for that service. Each service provider has dedicated support channels to address and resolve customer concerns efficiently.

For broadband issues, reaching out to your internet service provider (ISP) will be your best course of action. They can assist with troubleshooting, service disruptions, or any account-specific queries. Similarly, for energy-related concerns, your energy provider should be your first point of contact. They can help with electricity or gas supply issues, billing questions, and other service-related inquiries.

However, if your issue relates to the overall bundling arrangement, such as questions about the bundle terms, changes to your bundle composition, or if you're experiencing difficulties with understanding how the services work together, Econnex customer support can provide guidance and support. Econnex can assist in clarifying your bundle's features, help you navigate your service options, or facilitate communication with the individual service providers if necessary.

Absolutely! You have the flexibility to proceed with just one utility service or bundle up to four. It’s all about giving you the control to simplify your life, one service at a time or all in one go!