Get To Know More About Your Distributor

You are very much familiar with who your energy retailer is – they’re the ones you deal with, quarterly or monthly for you not to receive an “electricity disconnection notice”. Do you know who your Electricity Distributor is? And, what is the importance of knowing it? As you continue reading, we will answer the questions which are been circling in your mind before that, let’s explore these facts about energy distributors.

Quick Facts

• Energy retailers buy electricity and gas from distributors before reselling it to customers at a higher price.
• Energy distributor owns and maintains energy infrastructures such as power lines, poles, pipes, and meters.
• Distributor’s transmission charges can make up as much as 50% of your total electricity bill which is collected by energy retailers on their behalf.
• Energy retailers’ rates and charges rely on energy distributors. It means the higher it is the higher your energy bills.

Why is it important to know who my Electricity Distributor is?

Your assigned energy distributor in your area is the first point of contact if something goes wrong e.g. you encountered electricity faults, leaks, or power outages. As distributors own all electricity infrastructure they must be the ones to come out and fix it – not the energy retailer.

To keep their consumers updated and prepare when might expect a blackout, Energy Distributors regularly announce the schedule of network maintenance on their websites. They also provide a contact number in case of an emergency related to energy, so it’s a good idea to know them.