Energy retailers in Australia
The retail sector is the final link in the electricity and gas supply chains. It is where retailers provide energy services to end-use customers.
The Retail market
Energy retail markets provide the interface between retailers and their customers. They allow energy retailers to sell electricity, gas and energy services to residential and business customers.
Retail markets provide:
- the framework for retailers to offer energy services to energy customers
- retail competition – allowing consumers to choose between competing retailers
- balancing and reconciliation services – for instance, managing the daily allocation of gas usage to retailers to enable the settlement of gas supply contracts
Competitive retail markets with appropriate consumer protections provide a basis for innovation, product choice and competitive pricing. Some of the top energy retailers in Australia are listed below-: