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1Account Details
2Connection Details
3Concession
4Identification
5Terms & Conditions

1Account Details
2Business Details
3Connection Details
4Identification
5Terms & Conditions

1Enter Your Details
2Compare Energy Plans
3Switch on the Spot

1Add
2Compare
3Switch

Q. What would you like to compare?

Electricity & Gas
Electricity
Gas

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Q. What type of property?

Residential
Business

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Q. Do you have rooftop solar panels installed?

Yes, I have
No, I dont

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Q. Do you or someone intending to reside at your property/premises require life support equipment?

Yes

Q. Life support equipment fuelled by?

Electricity

Gas

Both

In case you are signing up for a single fuel you must inform your other retailer that a person residing or intending to reside at your premises requires life support equipment.
Note: Once you have completed the signup process, a form will be sent to you that will need to be filled out and returned.

Q. Are you moving?

Yes

Move-In Date

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Q. Do you have a recent electricity bill in front of you?

Hint : Select "No" for a quick and easy comparison.

Yes

Q. Do you have a recent gas bill in front of you?

Hint : Select "No" for a quick and easy comparison.

Yes

Upload your energy bill.

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Q. Who is your current electricity provider?

Q. Who is your current gas provider?

Q. Select the billing period on your electricity bill below?

Q. How is your electricity usage metered?

General / Peak / Anytime

Single Rate

General / Peak / Anytime Plus Controlled Load

Single + Control Load

TIME OF USAGE

Different rates for electricity used at different times of the day.

Peak kWh

Solar Tariff

Solar Buy Back kWh

Peak kWh

Controlled Load One kWh

Solar Tariff

Solar Buy Back kWh

DO YOU HAVE CONTROLLED LOAD TWO USAGE?

Controlled Load Two kWh

Peak kWh

Off-Peak kWh

Shoulder (if applicable) kWh

Solar Tariff

Solar Buy Back kWh

DO YOU HAVE CONTROLLED LOAD USAGE?

Controlled Load One kWh

Controlled Load Two kWh kWh

Q. What is your usage?

Summer

1st Jan-31st March

Peak kWh

Controlled Load One kWh

Solar Tariff

Solar Buy Back kWh

DO YOU HAVE CONTROLLED LOAD TWO USAGE?

Controlled Load Two kWh

Non-Summer

1st April-31st December

Peak kWh

Controlled Load One kWh

Solar Tariff

Solar Buy Back kWh

DO YOU HAVE CONTROLLED LOAD TWO USAGE?

Controlled Load Two kWh

Both

Both type

All Year Peak Usage kWh

All Year Off Peak Usage kWh

Solar Tariff

Solar Buy Back kWh

DO YOU HAVE CONTROLLED LOAD TWO USAGE?

Controlled Load One kWh

Controlled Load Two kWh kWh

Q. Select the billing period on your gas bill below?

Q.What is your gas usage?

Enter your Peak & Off-Peak Usage (also known as two-rate usage)

Q. What level best describe your electricity usage?

Low

1-2 People
1-2 Bedrooms
Low heating and cooling usage, Washing once in a week.
Peak use at night time, before and after work

Medium

3-4 People
3 Bedrooms
Daily usage of heating & cooling, Washing 2-3 times in a week, Less Usage of home appliances.
Peak use from early afternoon, after school and after work

High

4-5+ People
4-5 Bedrooms
Daily use of heating & cooling, Regular Washing, Multiple home appliances.
Work from home

Low

Less than 20,000 kWh per year

Medium

20,000 - 40,000 kWh per year

High

40,000+ kWh per year

Q. What level best describe your gas usage?

Low

1-2 People
Gas heating, cooking occasionally, small hot water service

Medium

3-4 People
Gas heating, cooking regularly, medium hot water system

High

4-5+ People
Gas heating, cooking constantly, large hot water system

Low

Less than 50,000 Mj per year

Medium

50,000 - 100,000 Mj per year

High

100,000+ Mj per year

Q. Do you have any concession card?

Yes

Enter the concession amount exactly as on the bill you are comparing with. In case you are unsure or do not have a bill handy please leave blank.

Please enter the Concession or Rebate amount inclusive GST as per your bill

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Econnex has helped me to reduce my energy bills. Teressa lives in Bathurst and has saved $380 per annum.

We never compared in the last 5 years. Switched to a new provider to save $820 per annum.Matt lives in Bowral and enjoys his saving

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Q. Do you own your current premises?

Yes

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Your connection details

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Q. Are there any electrical work or renovation in progress at site?

Yes

Q. Are there any site access issues?

Yes

Q. Do you have a concession?

Concession Type

Card Number

Card Issue Date

Card Expiry Date

Q. Do you have multiple sclerosis?

Yes

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Your identification details

Identification Type

Licence State

Licence Number

Select Country

Passport Number

Medicare Card Number

Individual Reference Number (IRN)

Middle Name on Card (If Applicable)

Card Color (G-Green, Y-Yellow, B-Blue)

Expiry Date

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Terms and Conditions

Review Your Details

Your Information

Name

Address

Mobile Number

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Move-in Date

Company Name
ABN
Position

Your Plan

Terms and Conditions

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Flexi Saver

"The Estimated Cost is based on the number of days and usage you have entered OR are rough estimates based on the average energy usage for a household of your size without swimming pool (Energy Usage Benchmark by ACIL Tasman) to which plan rates and supply charges have been applied.

The calculation includes all benefits such as available discounts, incentives and feed-in tariffs that you’re eligible for but excludes fees, other once off charges and any concessions/rebates that may apply to you. Additionally, this assumes that all applicable conditions of the energy plan are satisfied.

Some assumptions are made as part of performing the calculation. Actual charges can vary based on your usage, meter type and distributor and whether you qualify for all available discounts. If you haven't entered your usage this computation is based on a single rate meter.

For more information about rates and fees, see retailers energy price fact sheets (for VIC) and BPID (for NSW, QLD & SA). Additional charges may also apply. You may also be eligible for a state-government concession or rebate on your bill."

"All amounts shown are rough estimates based on the average energy usage for a household of your size (benchmarks by ACIL Tasman). Amounts include all benefits and feed-in tariffs available (including discounts) that you’re eligible for but exclude any concessions/rebates that may apply to you. Actual charges can vary based on your individual usage, meter type and distributor and whether you qualify for all available discounts.For more information, see our Energy price fact sheets."

Back Continue

Enter the total Peak usage here; it can also be named as Anytime usage. Sometimes, it may be divided into different levels, in such cases all you need to do is total the entire usage and enter here. Please note, you should enter your usage in this tab if your bill only has peak usage in the usage type, if any other usage type like off-peak or controlled load reflects on your bill then use the appropriate meter type tab. If your bill has controlled load too then you need to select and enter usage in the ‘PEAK & CONTROLLED LOAD’ meter type. For Peak and Off Peak usage along with controlled load 1 & 2 you need to enter the details in the ‘TIME OF USAGE’ meter type tab.

Sample

Enter the usage from your bill here If you see Controlled Load charges there, this means you have Dual Rate Meter Type,hence you need to enter your usage consumption of Peak total (in case of different levels of peak usage also show as peak step1, step2 in certain cases) and Controlled Load (Also Know as Dedicated Circuit/Load and Tariff 31 (CL1) & Tariff 33 (CL2) in QLD. You may have controlled load if you use electric hot water or slab heating, usually your retailer charges a different rate for controlled load. If your bill only has peak usage then use the ‘PEAK’ meter type else if it shows Peak and Off Peak then use the ‘TIME OF USAGE’ meter type. If there is controlled load 2 also on the bill then click the check box below and enter the controlled load 2 usage there.

Sample

If your bill has Off Peak Usage/Shoulder Usage along with peak or controlled load then enter the total usage in this tab. For peak only use ‘PEAK’ meter type tab and for peak and controlled load use the ‘PEAK & CONTROLLED LOAD” meter type tab. If there is controlled load 2 also on the bill then click the check box below and enter the controlled load 2 usage there. You are charged a different rate during different times of the day under this type of meter.

Sample

According to the National Energy Retail Rules and the Victorian Energy Retail Code, equipment that classifies as being life support dependent, are:

An oxygen concentrator;
An intermittent peritoneal dialysis machine;
A kidney dialysis machine;
A chronic positive airways pressure respirator(CPAP);
Crigler-Najjar syndrome phototherapy equipment;
A ventilator for life support;

In relation to a particular customer;
Any other equipment (whether fuelled by electricity or gas) that a registered medical practitioner certifies is required for a person residing at the customer’s premises for life support or otherwise where the customer provides a current medical certificate certifying that a person residing at the customer’s premises has a medical condition which requires continued supply of gas.

Direct Debit Details

Select Direct Debit Type

Credit/Debit Card

Bank Infomation

Bank Name/Financial Institution Name

Branch Name

Name on Account

Account No.

BSB (6 Digit)

Credit/Debit Card

Name on Card Must be same as it appears on your card.

Card Expiry

CVV

Select Direct Debit Type

Credit/Debit Card

Bank Infomation

Bank Name/Financial Institution Name

Branch Name

Name on Account

Account No.

BSB (6 Digit)

Credit/Debit Card

Name on Card Must be same as it appears on your card.

Card Expiry

CVV

Use same details as above.

Back Continue

The rates for your address are dependent on your distribution area and the meter type. The Basic Plan Information Documents listed below are for all meter types that may apply to you. The second page of a current electricity bill for that property will show the meter/tariff type. You can email us in case you have any queries regarding your meter type at support@econnex.com.au

Peak: It will be shown as ‘Peak’, ‘Anytime’, ‘All time’ or ‘Single rate’ usage (Winter & Summer) on your bill. If the usage is broken up into different steps, blocks or as per season, add these together to get your total usage in peak usage box.
Off Peak: It will be shown as off-peak usage (Winter & Summer) on your bill. If the usage is broken up into different steps, blocks or season, add these together to get your total usage in off peak usage box.

For Movers

uses electricity & gas usage benchmark data provided by ACIL/ energy industry regulators assuming that all conditions of the energy plan are satisfied
assumes an annual billing period for electricity and 3 months for gas
is based on a Single Rate tariff Only and for other rate types please provide the details from your current energy bill’ can include the ‘types i.e. Single Rate w/Control Load or TOU etc’
will vary based on the meter configuration selected by you

For Switchers (when usage details are provided)

is based on the usage data and your selected meter type for both electricity and gas.
your selected billing period
will vary based on the meter configuration selected by you

For Switchers (when usage details are not-provided)

uses electricity & gas usage benchmark data provided by ACIL/ energy industry regulators assuming that all conditions of the energy plan are satisfied.
assumes an annual billing period for electricity and 3 months for gas is based on a Single Rate tariff Only and for other rate types please provide the details from your current energy bill’ can include the ‘types i.e. Single Rate w/Control Load or TOU etc’
will vary based on the meter configuration selected by you
The accuracy of this estimate will increase if you add the details from a recent bill.

All estimates

are inclusive of any guaranteed and conditional discounts offered in the plan
are inclusive of concessions, rebates and feed in tariffs (if provided by you)
are inclusive of GST
will vary depending on usage
are exclusive of any one off fees and charges

For more information about rates and fees, check plan details and retailers energy fact sheet (for VIC) or BPID (for NSW, QLD & SA). Additional charges may also apply. You may also be eligible for a state-government concession or rebate on your bill.