Master the art of dealing with salespeople! Learn effective strategies to navigate negotiations and make informed decisions with confidence.
Dealing with Salespeople is one of the most common ways to switch your energy provider. A salesperson or sellers either offer the deals over the phone or at your home. Be guided to avoid buying or just saying yes to a raw deal.
Salespeople from energy retailers might call and contact you or knock on your door.
They must not:
If they knock on your door, Reps must show you an ID:
If they contacted you through phone, Salespeople must tell you:
They can’t just contact you whenever they want.
Salespeople can only knock on your door between:
They can only call you between:
They must not ring you or knock on your door on:
As per law, you can stop them to contact you.
To complain about a salesperson, try to write down:
If you think they’re not honest, contact the:
ACCC can’t fix problems between you and a retailer, but they can act against energy retailers whose salespeople do not follow the law.
Signing up to an energy plan doesn’t always require a piece of paper.
You can sign up through:
The retailer must give you written information about the plan (Copy of Sales Agreement):
Signing up to an energy plan can really be easy but make sure you have checked all the options possible to make sure you get the best deal. Econnex can help you get the best energy plan in your area.